Website Acceptable Use Policy

This Acceptable Use Policy sets out the terms on which you may use our website, cliffen-consulting.com, including our contact form, business healthcheck survey, business plan tool, and appointment booking. It applies to every visitor and registered user. By using our Site, you agree to comply with this policy.

1. Prohibited uses

You must not use our Site in any way that:

• breaches any applicable local, national or international law or regulation;
• is fraudulent, unlawful, or has any fraudulent or unlawful purpose or effect;
• is intended to harm, or attempts to harm, minors in any way;
• bullies, insults, intimidates or humiliates any person;
• sends, knowingly receives, uploads, downloads, or re-uses any material that does not comply with our content standards, set out below;
• transmits, or procures the sending of, any unsolicited or unauthorised advertising or promotional material, or any other form of similar spam.

2. Interacting with our forms and tools

You also agree not to:

• submit false, misleading or fraudulent information through our contact form, healthcheck survey, business plan tool, or appointment booking system;
• use automated means (bots, scripts or scrapers) to submit our forms, register accounts, or extract data from the Site, other than search engines indexing publicly available pages;
• attempt to bypass, disable or interfere with security features of the Site, including our spam and abuse protections (such as reCAPTCHA), rate limits, or access controls;
• attempt to gain unauthorised access to any part of the Site, other users' accounts, or any business plan not shared with you;
• probe, scan or test the vulnerability of the Site or any network connected to it, except where you have our prior written permission (for example, as part of an agreed security assessment);
• use the Site to build a competing product or service without our permission.

3. Interactive services & content standards

Where the Site allows you to submit content — for example, a message through the contact form, or information entered into the business plan tool — that content must:

• be accurate (where it states facts) and genuinely held (where it states opinions);
• comply with applicable law in the UK and in any country from which it is posted;
• not be defamatory, obscene, offensive, hateful or inflammatory;
• not infringe any copyright, database right, or trademark of any other person;
• not be likely to deceive any person, or impersonate any person;
• not contain any material that could give rise to legal action against us or a third party;
• not promote violence, or discriminate on the basis of race, sex, religion, nationality, disability, sexual orientation or age.

4. Viruses & security

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which it is stored, or any server, computer or database connected to it. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack. We will report any such breach to the relevant law enforcement authorities and cooperate with them by disclosing your identity.

5. What happens if you don't comply

If you fail to comply with this policy, we may take any action we consider appropriate, including:

• immediate, temporary or permanent withdrawal of your right to use our Site;
• immediate, temporary or permanent removal of any content you have submitted;
• issuing a warning to you;
• legal proceedings against you for reimbursement of costs on an indemnity basis resulting from the breach;
• disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude our liability for all action we may take in response to breaches of this policy. The actions described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

6. Changes to this policy

We may revise this policy at any time by amending this page. Please check this page from time to time to take notice of any changes we make.

7. Contact us

If you have any questions about this policy, please contact us or write to us at Training Course Broker Ltd, 8 The Fieldings, Sutton in Ashfield, Nottinghamshire, NG17 2TF, UK.